BIZCHINA / Top Biz News
China Eastern unveils service hotline
(chinadaily.com.cn)
Updated: 2007-07-03 13:55
China Eastern Airlines introduced its service hotline on July 1. The
"95808" hotline is now open for four Chinese cities - Beijing, Shanghai,
Xi'an and Kunming, allowing its customers in the areas to enjoy localized
services.
The hotline is expected to reach 20 cities at the end of this year and
all Chinese cities that China Eastern flights covers before the Olympic
Games next year, according to officials from China Eastern.
The 24-hour hotline offers four languages - Chinese, English, Japanese
and Korean, and deals with services as: flight information, booking and
changing tickets; services for China Eastern club members; booking of
hotel or restaurant; providing tailored services for businesspersons and
tourists; and suggestions and complaints center.
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